Privacy Policy

1. Who We Are

The Confi Group is a collective of services designed to support confidence, wellness, and personal growth through dance, coaching, events, and community. Our platforms include:

• ConfiDance (Dance & fitness classes/workshops)
   

• ConfiDential (Wellness walks, events, women’s circles)
   

• ConfiDant (Coaching, NLP, mindset work)
   

Our website and services are primarily based in the UK.
 

2. What Personal Data We Collect

We may collect and process the following personal data:
 

When you book or purchase:

• Full name
   

• Contact details (email, phone number)
   

• Emergency contact details (for certain activities)
   

• Medical information (as disclosed on PAR-Q or intake forms)
   

• Payment information (processed securely via third-party processors)
   

When you visit our website or sign up for updates:

• Email address (for newsletters, updates)
   

• IP address and device/browser information (via cookies – see below)
   

When you attend an event or class:

• Photos or videos (if you’ve consented or haven’t opted out)
   

• Feedback or testimonials (where offered)
  
   

3. How We Use Your Data

We use your data to:

• Confirm your bookings and send relevant information
   

• Deliver the service you’ve booked (e.g., classes, coaching, events)
   

• Communicate important session updates, reminders, or follow-ups
   

• Personalise your coaching or class experience
   

• Improve our services and understand customer preferences
   

• Share updates, news, and offers if you've opted in to receive them
   

• Meet our legal, safeguarding, and insurance obligations
   

We will never sell your data or share it for marketing purposes with third parties.
 

4. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Contractual obligation: To deliver the service or product you’ve purchased
   

• Legitimate interest: To communicate important service updates or improve our offerings
   

• Consent: For marketing communications and promotional photography
   

• Legal obligation: To comply with tax, safeguarding, or health and safety regulations
   

 

5. Data Storage & Security

We store your information securely on password-protected systems and only keep it for as long as necessary to fulfil the service or comply with legal/insurance obligations.

• Client notes or health forms are stored securely and accessed only by relevant team members.
   

• Payment data is handled via secure, GDPR-compliant platforms (e.g., Stripe, PayPal) — we never store your card details.
  
   

6. Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you
   

• Request correction of inaccurate or incomplete data
   

• Request deletion of your data (subject to legal requirements)
   

• Object to or restrict processing of your data
   

• Withdraw consent for marketing at any time
   

To exercise these rights, please email: hello@theconfigroup.co.uk

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7. Cookies

Our website may use cookies to improve functionality and understand user behaviour (e.g., analytics). You can control cookies through your browser settings.

For more information, please see our Cookie Policy.

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8. Photography & Consent

By attending our in-person events, you may be photographed or filmed for marketing purposes. We will always:

• Notify you in advance if media capture is planned
   

• Offer you the chance to opt out before the event
   

You can request removal of your image from any content by contacting us directly.

 

9. Third Parties

We may use the following third parties to help us deliver our services:

• Booking systems (e.g., Wix, Bookwhen, Calendly, etc.)
   

• Payment processors (e.g., Stripe, PayPal)
   

• Email platforms (e.g., Flodesk, Mailchimp, Substack)
   

• Analytics tools (e.g., Google Analytics)
   

These platforms have their own privacy policies and comply with UK GDPR.

 

10. Children’s Data

Our services are primarily designed for adults. If a minor is involved in a session (e.g., youth coaching or family walks), we will obtain consent from a parent or guardian.

 

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website. Significant changes will be communicated directly if relevant to you.

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12. Contact Us

If you have any questions about your data or this policy, contact us at:
hello@theconfigroup.co.uk